Privacy Policy

1. Introduction

We operate solely within the United States. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Site and services. By using the Site, you agree to this Policy. We respect your privacy and collect only what we need to schedule calls, deliver services, communicate with you, and improve our Site.

2. Information We Collect

Information You Provide

• Contact details: name, email address, phone number
• Business details: company name, industry, revenue range, relevant operational information
• Form responses: primary goals, current tools, operational challenges, intake answers
• Communications: messages you send to us and any files you upload

Information Collected Automatically

• Usage data: pages visited, timestamps, IP address, device/browser type
• Form submissions: when you submit a form on our Site (such as newsletter signups or contact forms), we collect the information you provide

3. How We Use Your Information

We use your information to:

• Schedule and confirm calls, and deliver lead magnets or materials you request
• Send confirmations, reminders, and follow-ups related to bookings and services
• Communicate about our services and operational resources, if you've opted in
• Analyze and improve our Site and detect/prevent abuse or fraud
• Comply with legal obligations and enforce our terms

4. Residents' Rights (U.S.)

You may request access to, correction of, or deletion of your personal information by emailing support@whiteboston.com.

California Residents (CCPA/CPRA)

Categories collected: identifiers (name, email, phone); commercial information (bookings, requested services); internet activity (basic usage data); professional information (business name, industry). We do not collect sensitive personal information.

• Sources & Purposes: as described in Sections 2–3
• Disclosures: to service providers listed below
• Sale/Share: we do not sell personal information and do not share it for cross-context behavioral advertising
• Retention: see "Data Retention"

To exercise your rights, email support@whiteboston.com with "CCPA Request" in the subject line. We may request verification information and proof of authorization if an agent submits the request.

We will not discriminate against you for exercising your rights.

5. Analytics & Tracking

• We do not use third-party analytics or behavioral tracking cookies
• Data collection is limited to basic server logs required for site operation
• We do not run retargeting ads or cross-site tracking

6. Third Parties & Integrations

We disclose limited information to trusted service providers under contracts requiring them to protect your data and use it only to provide services to us:

• Beehiiv — email newsletter platform for subscriber management and communications
• Google Workspace — Google Calendar for scheduling and Google Meet for video meetings
• Stripe — secure payment processing. Card information is processed directly by Stripe; we do not store payment details
• QuickBooks — invoicing and billing
• Cloudflare — website hosting and infrastructure on secure U.S.-based servers

All third-party vendors comply with applicable U.S. data protection standards, including SOC 2 and PCI DSS where applicable.

7. Social Media Services

If you engage us for social media management services, the following additional data practices apply:

• Account access: We may access your social media accounts directly using credentials you provide, or through platform-specific business tools and scheduling applications, depending on your preferences and the platforms involved.
• Content & materials: We temporarily store content, raw footage, images, and brand assets during production. This content is deleted after posting to your accounts. We do not retain long-term backups of raw footage or source files.
• Your responsibility: You are responsible for maintaining the security of any account credentials you provide to us and for revoking access when services conclude.

8. Sharing & Disclosures

We do not sell or rent your personal data.

We may disclose information:

• To service providers (as listed above)
• With your consent
• To comply with law, legal processes, or enforce our agreements
• To protect the rights, property, or safety of users, the public, or WhiteBoston LLC

In the event of a merger, acquisition, or asset sale, affected users will be notified as required by law.

9. Data Retention

• Contact & booking info: retained as long as necessary to provide services, typically up to 2 years after your last interaction
• Logs: retained for up to 24 months
• Deletion requests: honored within 30 days of written request

10. Security

We implement reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. If a security incident occurs and notification is legally required, we will notify affected individuals promptly.

11. Your Rights & How to Contact Us

WhiteBoston LLC
Email: support@whiteboston.com
Website: ehumphress.com and whiteboston.com

12. Location of Processing

We operate entirely within the United States. Personal data is processed and stored primarily in the U.S. by WhiteBoston LLC and our U.S.-based service providers.

13. Children

Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child has submitted data, contact us to request deletion.

14. Do Not Track

Some browsers transmit "Do Not Track" signals. Our Site does not currently respond to these signals, but you can manage cookies and trackers through your browser settings.

15. Public Areas & User Content

If you post or submit content publicly (e.g., comments or messages), it may be read and used by others. Avoid sharing information you do not wish to disclose publicly.

16. Third-Party Links & Embeds

Our Site may contain links to third-party websites or embedded content (e.g., videos). We are not responsible for third-party privacy practices and recommend reviewing their privacy policies.

17. Job Applicants

If you apply for a role with WhiteBoston LLC, we will use your submitted information to evaluate your application in compliance with applicable laws.

18. Changes to This Policy

We may update this Policy periodically. Material changes will be highlighted on this page for at least 30 days following the effective date.