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Operations · 8 min ·

How to Extract Yourself from Day-to-Day Operations

E

Emilly Humphress

Founder, WhiteBoston

How to Extract Yourself from Day-to-Day Operations

You’re answering Slack messages at 9 PM.

Again.

Someone needed approval on a client deliverable. Another person couldn’t find the template you use for proposals. Your contractor wasn’t sure how to handle a refund request, so they waited for you.

And here’s the thing: none of these people are incompetent. They’re stuck because the system lives in your head.

Every workflow. Every decision rule. Every “this is how we do it here” lives exclusively in your brain, which means your business only moves when you move it.

You thought hiring would fix this. It didn’t. You thought delegating would help. It made it worse.

Because you can’t delegate a system that doesn’t exist outside of you.

The Real Problem Isn’t Your Team

Most founders blame their team when delegation doesn’t work.

“They’re not proactive enough.”

“They don’t think like owners.”

“I have to micromanage everything or it falls apart.”

But here’s what’s actually happening: you delegated tasks without transferring the system.

You told someone to handle client onboarding, but you didn’t document the steps, the timing, the edge cases, or the decision points. So now they do 80% of the work and come to you for the other 20%—which somehow takes more of your time than if you’d just done it yourself.

The bottleneck isn’t your team. It’s that the operating system for your business is locked inside your head, and no one else has access to it.

That’s what extraction fixes.

What Extraction Actually Means

Extraction is the process of getting the invisible systems out of your head and into a format your team can use.

Not just writing things down. Not just creating SOPs no one will read.

Extraction means making your business teachable, repeatable, and executable by someone other than you.

It’s the first phase of the Operations Reset Framework because nothing else works until this happens.

You can’t assign ownership if the system isn’t visible.

You can’t scale rhythm if no one knows what they’re supposed to do.

You can’t build a business that runs without you if everything depends on you remembering how it works.

The 4 Parts of Extraction

1. Brain Dump Everything

Start by getting it all out. Every decision you make. Every process you run. Every “I’ll just handle it” task.

Sit down for 90 minutes and document:

  • What you do every week
  • What decisions people ask you about
  • What processes exist only in your memory
  • What would break if you disappeared for two weeks

This isn’t about perfection. It’s about visibility.

You’re not writing SOPs yet. You’re just naming what’s currently invisible.

2. Map Your Business Functions

Most founders can’t extract themselves because they don’t know what they’re extracting from.

Your business has four core functions:

  • Deliver: How you fulfill what you sold
  • Sell: How you bring in new clients
  • Build: How you improve the business (marketing, product, team)
  • Run: How you keep operations moving (finance, admin, legal)

Every task you do falls into one of these buckets.

Map where you’re spending your time. You’ll probably find you’re doing 60% delivery work when you should be doing 10%.

That’s your extraction roadmap.

3. Identify the Bottlenecks

Not everything needs to be extracted at once.

Look at where you’re the biggest blocker:

  • What do people wait on you for?
  • What decisions run through you that shouldn’t?
  • What tasks are you doing that someone else could own?

These are your high-priority extractions.

Focus here first. Pull these systems out of your head, document them, and hand them off.

4. Make It Transferable

Here’s where most people screw this up: they write a 47-page SOP that no one will ever read.

Extraction isn’t about documentation for documentation’s sake.

It’s about creating something your team can actually use.

Keep it simple:

  • What’s the outcome?
  • What are the steps?
  • What are the decision points?
  • What does good look like?

If someone can’t execute it after reading it once, it’s not extracted yet.

What Extraction Feels Like

Extraction is uncomfortable.

You’ve been running your business from instinct for so long that stopping to document feels slow, tedious, unnecessary.

You’ll think: “I could just do this faster myself.”

And you’re right. You could.

But that’s exactly the trap that keeps you stuck.

Every time you “just handle it,” you reinforce the pattern. Your business stays dependent on you. Your team stays dependent on you. Your income stays capped by your hours.

Extraction trades short-term speed for long-term freedom.

It’s slower now. It’s lighter later.

How to Start This Week

Pick one thing. Just one.

Choose a decision people ask you about constantly, or a process you run every week that lives entirely in your head.

Spend 30 minutes documenting it:

  • What’s the context?
  • What are the steps?
  • What are the decision rules?
  • What’s the outcome?

Then hand it to someone and say: “You own this now. Run it, and let me know if anything’s unclear.”

That’s extraction.

Do it once. Then do it again. Then again.

Six weeks from now, you’ll have pulled 10-15 systems out of your head. Your team will move faster. You’ll answer fewer questions. Your business will start running without you pushing it every single day.

The Bigger Picture

Extraction is the first phase of the Operations Reset Framework.

Once the system is out of your head and visible, you can assign ownership to your team (phase two) and scale the operating rhythm so the business runs predictably (phase three).

When all three phases work together, you get The Reset: a business that doesn’t collapse when you take a day off.

But it starts here. With extraction.

Because you can’t delegate what doesn’t exist outside of you.


Quick Win: The 30-Minute Extraction Exercise

This week, pick one repeatable process you run and document it in 30 minutes:

  1. Name the process (e.g., “Client onboarding”)
  2. Write the outcome (e.g., “New client is set up and knows what to expect”)
  3. List the steps (keep it to 5-10 steps max)
  4. Note the decision points (e.g., “If they don’t respond within 48 hours, send reminder”)
  5. Define what success looks like

Then give it to someone on your team and let them run it.

That’s extraction in action.

Ready to extract yourself from the daily grind?

Book a free Operations Audit Call and we'll map exactly where you're stuck and show you how the Operations Reset Framework gets you out.

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